2 Year Warranty
Hi Angels!
I am Tahlia. Thank you for your interest in my small business! TahliaJewels is a growing online business, and it's all thanks to you. As the designer and founder of Tahliajewels, I couldn't have gotten here without all of you. Thank you for supporting me in doing what I love and helping to build this community. You guys are already my best friends!
To bring you the best oceanproof jewelry and ensure your lasting satisfaction, our jewelry is backed by an unparalleled two-year warranty (sale and inventory clearance items excluded). The materials and craftsmanship of our jewelry ensure that each piece will remain as beautiful in the future as it is on the day you receive it.
We use either 316L stainless steel, sterling silver, or gold-filled materials for all of our jewelry, which will stand the test of time and saltwater. Our jewelry will not rust in the ocean. For the gold plated pieces they will eventually turn into silver or stainless steel after one or two years of using but they will never rust or turn your skin green. For the sterling silver pieces, they might oxidize after being soaked in the ocean, but you can easily rinse and polish it with our jewelry cloth.
But you know, small business has its blind spots. If, just in case, you have any problems with your jewelry in the following two years (if it tarnishes, gets damaged, etc.), we will offer you a replacement (in most cases unless it's out of stock), a store credit, or, in some cases, repair the item (please note that the packaging is not covered under our two-year warranty).
Please send an email containing "2-YEAR WARRANTY" in the title to the following email (support@tahliajewels.com), and we will answer you within 3 business days.
I sincerely apologize if you've had any problems with our jewelry, and we will certainly bring back better quality jewelry thanks to your feedback.
Love,
Tahlia